On December 13^th, Eddy Cervantes, SERVPRO of Auburn/Rocklin marketing representative and his team arrived. His team was very efficient and responsive. Eddy did a walk through with me before he and his team left to be sure that the job was satisfactory. His business card logo states "Like it never even happened." In this case, that was true.

~R. Johnston

Our home and property were recently impacted by the McCourtney Fire in Grass Valley.  We have our home, a rental and an Airbnb unit on our property.  We were fortunate that all were spared but we had significant smoke damage.  It was critical to get things up and running as quickly as possible.  

Our insurance agent suggested we reach out to SERVPRO immediately. They responded right away, came out to assess the damage, explained the process in great detail and were very knowledgeable.  Even with so much devastation around us, our lives were back to normal within days.   Literally everyone we worked with at SERVPRO of Auburn/Rocklin was a pleasure to interact with.  I want to thank the owner for checking in to see if we were satisfied with the service and Suzie, our main contact who was just wonderful.  Thank you all!

Thank you so much Suzie, you guys have really impressed me. Great job on everything. Thanks again....

Very good, rapid response. On site crew was very professional and customer service oriented! Got our business back up and running in no time.

Good job! I'd hire you again any time. You were very helpful when my fridge water line was leaking and found mold I didn't even know was there. You took care of everything!

Your crew was phenomenal! Very professional and paid close attention to all of the little details. They finished on time and even helped me with a couple of pieces of heavy furniture. ALL TENS!!