What our Customers say...
Fire Damage Testimonials
Thank you for all your hard work!
While moving to CA the moving truck carrying all my belongings caught fire. SERVPRO of Auburn/Rocklin not only cleaned all my salvageable items but they also worked with me, allowing me to come to their facility and go through everything helping me decide what I wanted to keep. Most of my belongings were very sentimental and losing things that I had had for years was difficult. SERVPRO showed a great deal of empathy and care. I would recommend this company and office for any kind of loss.
The other day your crew came to my home after I had a fire in my oven. Let me tell you, I have never had a better experience with people who came to perform a service. EVER! My kitchen and surrounding areas are perfect. They worked so hard and I never had to point out anything they missed - because they didn't miss a thing. My kitchen has never looked so good. I am so happy!!
Maria was excellent in you professionalism and thoroughness on this job!! I never expected a fire in my home could bring such pleasant people into my life.
We would like to express our appreciation to Maria, Michelle, Ester and Rudy for their excellent cleaning and restoration of our house due to a fire in our attic and bedroom. They were very careful in removing and replacing things throughout our house. We are deeply grateful and thankful to them.
After my home was affected by smoke due to a wild fire nearby I didn't know how I was going to get the smell out. You guys did AWESOME! Everything was great.
The people of SERVPRO of Auburn/Rocklin who came to my home were very knowledgeable, professional and responsive. Emily on the phone was wonderful too.
From the beginning of the job to the last days of cleanup, Maria and her crew showed the utmost in professionalism and courtesy toward my family and me. She was always aware of our needs and explained each process of the cleanup. She made a terrible event much easier to deal with. I believe that if we all had more personnel like Maria and her crew, our lives would be much better for it. Thank you for such a great job and the professionalism of your company.
I was very pleased with the quick response and the service I received. Barry kept in contact with me every day!
I want to thank your crew for finding my diamond necklace I thought I had lost!