Recent Posts

Ozone Deodorizes without Chemicals

2/20/2020 (Permalink)

Activated oxygen machines, otherwise known as ozone machines, work in your home to clean the air of odor.  One of the most common uses is for the decimation of smoke odor. These machines work by breaking down the oxygen we breath (O2), and converting it into ozone (O3). 

These machines have a wide range of uses and be used in one room of a house or the entire floor of a building.  Here at SERVPRO of Auburn/Rocklin, we use them quite often when there has been a fire. The activated oxygen machine allows us to clean a room that smells of smoke without using any chemicals.  These little machines are not limited to smoke odor cleaning! They can also be used for pet and food odors! 

 If you have any odors in your home, call SERVPRO of Auburn/Rocklin to assess the situation. We have the knowledge, tools and track record to effectively remove odors in your home or business. Call us today at (916) 632-2250

Toilet Leak in Lincoln, CA

2/4/2020 (Permalink)

Water damage can happen anytime and anywhere from things like dishwasher leaks or toilet clogs or wax ring failures on toilets. Sometimes you are not even aware of a leak inside a wall or in your crawlspace until there is a musty smell or discoloration on sheetrock.  We walk through the disaster with you, helping you to understand the sometimes complicated claims process and how to best advocate for yourself and your home. After all your house is probably the biggest investment you have ever made, it is not just a collection of rooms and things, it is your home; and we take care of it as if it was ours.

SERVPRO of Auburn/Rocklin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Call us at (916) 632-2250

Mitigation vs. Restoration

1/2/2020 (Permalink)

If your businesses has been affected by severe flooding, the chances are that you have contacted a flood and water cleanup company to help get your building back to normal is pretty high. You will probably hear the words “mitigation” and “restoration” thrown around a lot, and you might not fully understand what they mean. Here’s a quick breakdown of what they mean.

Mitigation

Mitigation is the first line of defense when it comes to water damage. It also includes measures that are used to help stabilize the situation before any more damage can occur. Here are some examples of what happens during mitigation:

  • Inspecting damage
  • Making sure building is stable
  • Window board up
  • Setting tarps
  • Removing furniture/other belongings
  • Extracting water
  • Setting drying equipment

Depending on if more work needs to be done, based on the damage, that is where restoration comes in to play.

Restoration or Reconstruction

Restoration means that we will bring your property back to the state it was in before the damage occurred. Once mitigation has been complete, the repairing of the structure can begin. This means replacing drywall, painting, and many other things depending on what is needed.

Whatever your needs may bay SERVPRO of Auburn/Rocklin is here to help. We are your one-stop-shop for all mitigation and restoration/reconstruction needs! (916) 632-2250

Keep Your Eyes Opened for Water Damage

1/2/2020 (Permalink)

The longer that water sits after a pipe bursts or a roof leaks, the more damage you are actually causing to your home or business. When you notice a water emergency, the first thing to do is to shut off the water source that is causing the damage. If the water is coming from somewhere that you cannot get to shut it off, you might need to call a plumber. Once the water is shut off, you need to call SERVPRO of Auburn/Rocklin. We can assess the problem. No job is too big or too small; we will be able to handle it all. Water damage can sometimes be difficult to spot, but here are some signs you can look for:

  • Water rings on your ceiling or walls
  • Soft or sagging in your ceilings or walls
  • Wet or soggy carpets
  • Warping in your wood floors

It is imperative that you call a professional right away to get the situation under control before it gets worse. Our trained technicians are on stand by and waiting for your call any time, day or night. Call us today at (916) 632-2250! We are always here for you.

5 Tips to Prevent Mold & Mildew in your Commercial Business

1/2/2020 (Permalink)

Why should you worry about mold or mildew in your building? Over time some mold may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold or mildew growth in your business.

#1: Clean Out the Refrigerator

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold and mildew. Over time, it can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look for and Repair Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Keep It Clean

It’s easy for anyone to get caught up in work and let clutter take over his or her workspace. However, clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Make sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold and mildew growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#4: Clean out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent growth.

#5: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

If you find mold or mildew in your place of business, call SERVPRO of Auburn/Rocklin at (916) 632-2250 today!

Smoke and Soot Damage to Neighboring Properties

12/18/2019 (Permalink)

A question I was once asked: Can my home be affected by a fire in the house next door? The answer is yes! Let SERVPRO of Auburn/Rocklin do an inspection of your home and find out if smoke and soot has penetrated the interior of your home. It is common for the houses on either side or behind a home that has had an extensive fire to have smoke and soot residue. It can get into the attic and even into the interior of the home by being drawn in through the HVAC system. Depending on the materials that were in the actual fire the soot and smoke residue can be very corrosive to different items in your home. Let SERVPRO of Auburn/Rocklin inspect the HVAC system and the interior and remove any smoke and soot therein. Call today (916) 632-2250

Emergency Ready Profile

12/18/2019 (Permalink)

Do you own or operate a small business?  You cannot always prevent disasters from happening, but you can always be prepared.  Let SERVPRO of Auburn/Rocklin help you be prepared for unplanned disasters by creating an Emergency Ready Profile (ERP). By creating an Emergency Ready Profile with SERVPRO of Auburn/Rocklin you minimize interruptions in the daily operations of your business by having an immediate plan of action in place should disaster strike.  The Emergency Ready Profile provides immediate contact information and other important details that provide a guide to get your business back up and running after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.  Be ready and get a free Emergency Ready Profile with SERVPRO of Auburn/Rocklin, give our office a call at (916)632-2250 to set up an appointment.

3 Services SERVPRO Provides After a Storm

11/13/2019 (Permalink)

Demand for damage mitigation and restoration services spikes after a severe storm. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

In need of services? Call us at (916) 632-2250 today!

SERVPRO Carefully Manages Restoration Services After a Fire

11/13/2019 (Permalink)

Cleaning up a home after a fire is directed at the big items. First efforts are to examine the structural property and determine what is needed to restore floors, ceilings, and walls. That is where much of the restoration cost comes from, but it is not everything. 
 
To completely remediate the effects of fire damage in homes; a professional restoration company looks at every item in the home. SERVPRO of Auburn/Rocklin understands that the items most important to a homeowner are rarely ever walls and ceilings. It is the personal touches like light fixtures in rooms like the kitchen or living area.
 
Kitchen cabinets are among the first personal choices made by a homeowner. The exteriors are usually covered with a clear varnish to emphasize the appearance of the wood, so we remove the handles and back plates to examine the entire surface and then use a mild cleaning agent to remove smoke and soot residues. 
 
Interiors are usually unfinished or exposed wood. Our first action is to wipe them down with a dry sponge. That normally removes the residue, but for thicker layers, we wipe down each panel and shelf with a wet sponge dipped in denatured alcohol. If the soot has penetrated the surface, we use sandpaper to remove it. 
 
Light fixtures throughout the house are not just personal, but can also be very expensive to replace. To clean them completely, we remove them from walls and ceilings and use as mild a cleaning agent as possible to prevent staining any metal finishes or etching glass covers. 
 
Restoring a home means more than just cleaning the carpets and wiping smoke damage from the walls and ceilings. SERVPRO of Auburn/Rocklin understands that our customers want to return to their home, and not just a house. 

Choose SERVPRO of Auburn/Rocklin and here’s 5 Top Reasons Why!

11/8/2019 (Permalink)

You may be wondering why you should choose SERVPRO of Auburn/Rocklin instead of one of the other dozens of restorations companies, let us tell you why:

1. 40+ Years Experience in the Industry.

2. Respond immediately when you need us most.

  • Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of Auburn/Rocklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

3. Qualified Technicians and Team Members

  • Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

4. We are ready and equip to handle any loss whether it be small or large

  • SERVPRO of Auburn/Rocklin is ready to handle your loss whether it is a water loss caused from a leaky dishwasher in your home, or water loss in your commercial business caused by fire sprinklers throughout the entire structure.

5. We understand the stress of a loss in your home

  • We at SERVPRO of Auburn/Rocklin understands the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like it never even happened.”

Give SERVPRO of Auburn/Rocklin (916)632-2250 a call today.