Recent Posts

3 Services SERVPRO Provides After a Storm

11/13/2019 (Permalink)

Demand for damage mitigation and restoration services spikes after a severe storm. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

In need of services? Call us at (916) 632-2250 today!

SERVPRO Carefully Manages Restoration Services After a Fire

11/13/2019 (Permalink)

Cleaning up a home after a fire is directed at the big items. First efforts are to examine the structural property and determine what is needed to restore floors, ceilings, and walls. That is where much of the restoration cost comes from, but it is not everything. 
 
To completely remediate the effects of fire damage in homes; a professional restoration company looks at every item in the home. SERVPRO of Auburn/Rocklin understands that the items most important to a homeowner are rarely ever walls and ceilings. It is the personal touches like light fixtures in rooms like the kitchen or living area.
 
Kitchen cabinets are among the first personal choices made by a homeowner. The exteriors are usually covered with a clear varnish to emphasize the appearance of the wood, so we remove the handles and back plates to examine the entire surface and then use a mild cleaning agent to remove smoke and soot residues. 
 
Interiors are usually unfinished or exposed wood. Our first action is to wipe them down with a dry sponge. That normally removes the residue, but for thicker layers, we wipe down each panel and shelf with a wet sponge dipped in denatured alcohol. If the soot has penetrated the surface, we use sandpaper to remove it. 
 
Light fixtures throughout the house are not just personal, but can also be very expensive to replace. To clean them completely, we remove them from walls and ceilings and use as mild a cleaning agent as possible to prevent staining any metal finishes or etching glass covers. 
 
Restoring a home means more than just cleaning the carpets and wiping smoke damage from the walls and ceilings. SERVPRO of Auburn/Rocklin understands that our customers want to return to their home, and not just a house. 

Choose SERVPRO of Auburn/Rocklin and here’s 5 Top Reasons Why!

11/8/2019 (Permalink)

You may be wondering why you should choose SERVPRO of Auburn/Rocklin instead of one of the other dozens of restorations companies, let us tell you why:

1. 40+ Years Experience in the Industry.

2. Respond immediately when you need us most.

  • Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of Auburn/Rocklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

3. Qualified Technicians and Team Members

  • Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

4. We are ready and equip to handle any loss whether it be small or large

  • SERVPRO of Auburn/Rocklin is ready to handle your loss whether it is a water loss caused from a leaky dishwasher in your home, or water loss in your commercial business caused by fire sprinklers throughout the entire structure.

5. We understand the stress of a loss in your home

  • We at SERVPRO of Auburn/Rocklin understands the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like it never even happened.”

Give SERVPRO of Auburn/Rocklin (916)632-2250 a call today.

Don't Turn Off the Drying Equipment

11/8/2019 (Permalink)

When you call SERVPRO of Auburn/Rocklin to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is important to always following our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as microbial growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of Auburn/Rocklin project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our crew members.

Give SERVPRO of Auburn/Rocklin (916)632-2250 a call today!

Important things to know about Black Water

9/9/2019 (Permalink)

Immediately after experiencing life-altering flooding in Auburn/Rocklin, CA the first thing you probably want to do is start dealing with the water damage from the flood. Before diving in to the problem it is important to know about the associated dangers of black water. 

What is this water and why should it be avoided? 

Black water is liquid presumed to house multiple contaminants. It could contain: 

• Fecal matter 
• Urine 
• Used toilet paper 

Sewage systems frequently become compromised and leak after water damage, they can pose health threats to those who encounter the dirty liquid. 

It’s also important to be aware of gray water. That type often comes from washing machines, dishwashers, sinks and showers and is not immediately as dangerous as the black variety, but can become more hazardous after 48 hours of contact with building surfaces. 

How can you stay safe from contaminated water? 

The best way to limit your exposure to hazardous water from flooding is to limit your exposure to it. Instead of trying to handle the cleanup process yourself depend on our SERVPRO team to assess the damage and tackle the steps necessary for a thorough restoration of your home. 

Black water is a likely contaminant after a flood, and it’s a primary reason why you should not deal with the water damage on your own. Contacting a professional team to assist with damage from flooding gives you greater protection from possible risks and increases the likelihood of positive outcomes.


Call us at (916) 632-2250 for more information on mitigating storm damage and how you can be prepared.

Fire Hazards

8/1/2019 (Permalink)

Home and commercial fires can happen quickly and always expectantly.  Here are some common causes of home fires and ways to reduce the risk:

  • Electrical Equipment - Faulty or frayed cords can be the culprit to an electrical fire. Even seemingly harmless appliances like a toaster oven or blender can be dangerous if the cord is damaged.  Make sure all cords plugged in are in good condition.
  • Candles - Approximately 37 percent of fires caused from candles start in a bedroom, because it is easy to forget about a candle or fall asleep with one lit. Make sure to blow out a candle when leaving the room and be sure to keep tissue boxes, books, and curtains away. 
  • Heating Mechanisms - winter months can sometimes require extra heating devices. Portable heaters are useful but are dangerous.  Furniture, clothes, curtains, and other flammable objects can all catch fire if near a portable heater.  Be sure to keep those items away from the device and monitor regularly. 

There is always a risk of fire hazards so it’s important to know the potential sources and take precautions. If you suffer from fire damage, call SERVPRO of Auburn/Rocklin so we can get you bank in your home. (916) 632-2250

How Pack-Outs are a Part of Water Damage Restoration

6/13/2019 (Permalink)

Reduce the chaos of commercial water damage mitigation in Fayetteville by considering a pack-out of furnishings, electronics and other equipment, and documents. Choosing to clear the flooded areas of your commercial property makes planning for and implementation of water extraction strategies more efficient. The contents removed also receives the treatments needed to return to function and appearance. 

Heavy spring rains and overflow from higher elevations contribute to the need for professional water removal in your packing up and moving out contents is often a smart initial step. When commercial spaces are free of inventory, stored items, and other portable items the removal of excess water becomes more straightforward. Without the added humidity-load of saturated contents, it is easier and quicker to accomplish structural drying. 

SERVPRO uses a structured Contents Claim Inventory Service (CCIS) protocol to ensure the items we pack out are inventoried thoroughly and tracked throughout the process. Lists of packed contents for each space, digital photographs of articles removed, and the option of barcoding for speed and accuracy provide safeguards for commercial clients. 

Insurance claims for water damage need documentation for certain payment. The SERVPRO CCIS establishes the condition of each item packed out, the planned cleaning and drying strategies we believe appropriate, and the results of the treatments completed at our climate-controlled production facility. If an article is not restorable, the need for a replacement is proven.

SERVPRO production facility technicians have innovative equipment and specialized training to bring even extensively damaged items back to preloss condition. The resources available to our employees include vacuum freeze-drying systems for documents, books, and photographs. Thermal chambers for electronics and small, easy to control drying spaces for furnishings pull moisture out of dozens of essential artifacts critical to the operation of your business. Industrial washers and dryers and access to dry cleaning services or specialized equipment that cleans and dries soft items set our company apart from traditional cleaning businesses. 

At your commercial building, our technicians use the freedom granted by cleared spaces to pump out and extract standing water fast. SERVPRO crews then use structural drying techniques taught at IICRC training to make it “Like it never even happened.” at your business property before welcoming back the restored packed out items.

SERVPRO of Auburn/Rocklin, call for a quick evaluation at (916)632-2250

Protecting Your Property from Storm Water

6/13/2019 (Permalink)

Storm water runoff is rain that has not been soaked into the ground, so it flows over the ground until it finds somewhere to go. Ideally, the water would find a stream or river to flow into, but this is not always the case. Sometimes the water will flow straight into your house. Water damage is never fun, and trying to get rid of water as well as clean up the rest of the mess a storm has left behind can be a real hassle. The best way to handle storm water runoff is to make sure it doesn’t happen to begin with. If you are up for a bit of landscaping, you can optimize your yard to keep storm water away from your building.

  • Swales: Simply put, a swale is just a type of trench meant to carry water and redirect it away from something important. If you decide to install swales in your yard, make sure they are redirecting somewhere that the water will not cause damage such as a stream or pond.
  • Rain Gardens: These gardens are designed with plants that are able to take up excess water to keep it from flowing freely. They also help filter the water so that the water that does reach ponds and rivers tends to be cleaner than water that has just flowed over driveways and roads.
  • Draining Driveways: Driveways are one of the largest contributors to storm water runoff. Installing drainage areas on the sides of the pavement or using gravel can help minimize the amount of water that becomes runoff.

Sometimes there is so much runoff that no matter what you do, your house may suffer from some water damage. If that is the case, call SERVPRO of Auburn/Rocklin at (916)632-2250.

SERVPRO Storm Response

6/13/2019 (Permalink)

SERVPRO Storm Response

The team here at SERVPRO of Auburn/Rocklin is ready for whatever happens, no matter the time, night or day. When it comes to fire & water damage, our professionals work endlessly to make sure our customers are happy and that we walk them through each step of the cleaning process.

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

We're Quick to Any Size Disaster

When a storm hits your home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,700 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Locally Owned and Operated

SERVPRO of Auburn/Rocklin is locally owned and operated, so we are part of this community too. When you have a storm event or flooding emergency, we are in the area and ready to help.

Have Storm or Flood Damage?

Call SERVPRO of Auburn/Rocklin today (916)632-2250

How Our Team of Experts and the Steps They Take to Restore Your Water Damaged Home

6/13/2019 (Permalink)

When your home experiences a water loss, it is tempting to treat the cleanup as a simple matter. Mopping up the water or opening some windows while getting the fans going is a natural impulse and is recommended on some online sites. Homeowners who chose one tactic or the other might feel that their efforts take care of the problem. Water damage mitigation is more complicated than a few minutes of squeegeeing or airing out wet spaces. We can help.

Water cleanup becomes necessary because of a variety of ordinary reasons. The intensity of the problem also varies and can change if not resolved completely. For example, a leaky pipe under your sink can seep for an extended period without notice but eventually breaks, sending water spreading throughout your kitchen. The wisest response is to contact our team rather than manage it yourself.

SERVPRO’s experienced crew of water mitigation technicians deals with the kitchen flooding and then finds the damage under the cabinets from the original leaking as they move through all the steps to clean up the water. Removing the kickboard at the base of the cabinet reveals a hidden pool of water that collected underneath. The structure of the cabinet is deeply saturated and might be showing signs of warping or deterioration.

This kind of issue is more frequent than you think and is why is it essential to spend time exploring the dimensions of the water damage, including using moisture meters or infrared scanners to “see” beyond the obvious puddle on the kitchen floor. Once SERVPRO removes all the water, visible and hidden, we then plan for structural drying. Extractors and pumps switch to air movers, heaters, and dehumidifiers to reduce moisture levels to normal readings.

One unfortunate side effect of unresolved water damage can be mold. If we discern microbial growth during a job, our technicians are trained to adapt the plan to include remediation efforts. SERVPRO is a full-service restoration company, permitting us to react professionally and appropriately to any unforeseen issues during a project.

Reach out to SERVPRO of Auburn/Rocklin and call us at (916)632-2250