Recent Posts

Water Damage Repair Near Me

11/3/2020 (Permalink)

When you are frantically completing a google search for 'water damage repair near me' you are most likely in a dire situation and require a prepared team of water damage repair technicians to quickly arrive on the scene and manage the situation. This is why SERVPRO of Auburn/Rocklin is the first and ONLY call you need to make. We are available 24/7 and will arrive quickly to stop the damage and restore your home or business as quickly as possible. Furthermore, we provide all phases of construction services. This way, if there is further damage to the home your single search for 'water damage near me' will give you a complete repair experience! Give SERVPRO of Auburn/Rocklin a call at 916-632-2250.

Who To Call For Fire And Water Damage Emergencies?

11/3/2020 (Permalink)

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent. The choice comes down to ultimately who you feel confident in and comfortable having in your home and who will take care of your property. We here at SERVPRO of Auburn/Rocklin try to be the best restoration company in the area with great communication, trust and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration call SERVPRO Auburn/Rocklin today at 916-632-2250.

We are disaster ready! We Are Available 24/7/365!

11/2/2020 (Permalink)

When your residence or commercial property is impacted by water, weather, flood, fire, or mold damage, it is crucial to respond quickly. SERVPRO of Auburn/Rocklin is available to our customers 24 hours a day, 7 days a week. You will always speak to one of our team members who will be able to guide you through the process. SERVPRO of Auburn/Rocklin also works closely with many of the insurance agencies personally with the goal to make it "Like it never even happened."
Here are a few of the customer first things you can expect from our team.
A quick response. Time is money. We understand that the faster our response, there is the potential of a less costly restoration.
Prompt arrival at the damaged site; Our professionally trained technicians will be able to continue to offer support and guidance to you every step of the way.
A thorough inspection and one on one communication. We take on each project as if it were our property. It is important to us that we communicate with you every step of the way, providing the next steps.
Call SERVPRO of Auburn/Rocklin 916-632-2250 . Let our team help you the next time you are faced with a property disaster.

4 Tips for Winter Fire Safety

11/2/2020 (Permalink)

House fires spike when the weather gets colder. The leading cause of these house fires is the use of heating equipment. According to the National Fire Protection Association, the US Fire Department responds to an average of 50 thousand fires per year just from heating equipment.

Here are a few simple tips that you can follow to prevent house fires in your home this winter:

1.) Be mindful when using space heaters.

Space heaters account for more than two in five of house fires due to heating equipment (source: NFPA). Of these fires, 86% result in fatalities. The biggest cause of space heater fires is having them placed too close to flammable objects. To prevent this, you can follow the "3 feet" rule (see tip #2).

2.) Follow the "3 feet" rule.

A good rule of thumb is to keep anything that is flammable a minimum of three feet from any heating equipment, such as the furnace, fireplace, wood stove and portable space heaters. This will lessen the chance of anything accidentally catching fire. 

3.) Turn off all heating equipment before going to bed.

Most heating equipment fires do not occur overnight. However, the ones that do account for almost half of house fire fatalities from heating equipment. Make sure to turn off all heating equipment before going to bed. You are better off using an extra blanket or two than unnecessarily risking your life.

4.) Remember that ovens are not heaters.

Ovens should never be used for a source of heat. This is an inefficient way to heat your house, and it can cause carbon monoxide poisoning. Stick to using your oven to make food as it is designed to do. 

Contact Information:

If you have any questions about wintertime fire safety or fire damage, please do not hesitate to call the SERVPRO of Auburn/Rocklin office at 916-632-2250

Are You Prepared for a Thunderstorm?

9/1/2020 (Permalink)

In recent days we have experienced large thunder and lightning storms. It is important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, lightning, floods, and heavy winds. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens.

Protect your electronics

Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm. 

Prepare for power outages

Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. Call your local power company to inform them of the outage and to get information regarding when the power should be restored. 

Stay away from power lines

Do not go near power lines should they fall to the ground; they can be very hazardous. Call 911 if you see downed power lines. 

Go inside when you hear thunder

If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, so make sure to go inside when thunder occurs. 

Keep an emergency kit ready

Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets, extra batteries, a radio, and a first aid kit.

If an emergency does strike your home during a thunderstorm, SERVPRO of Auburn/Rocklin is ready to help get your life back to normal. Call us and we’ll be there for you! (916) 632-2250

The Water Cleanup Process After a Flood

8/3/2020 (Permalink)

It is crucial to remember that the most important step a property owner can take whenever they have noticed flood water in their business or water in their home is to immediately call in the professionals. Once the call is made, a water cleanup team will be dispatched to the home as soon as possible.

Once on scene, the water cleanup team will immediately start the assessment of the water in the business or water in the home, classifying the water according to its health hazard risk and moving quickly to stanch any existing leaks emanating from pipe breaks or supply line breaks. The team will also carefully examine the area around the original pipe break or supply line break, noting if any water has seeped into unseen or hard-to-reach places.

Once the damage to the flooded home or business has been assessed, the team will begin the water removal process.

Removing standing water from the flooded home or business:

Water will be removed through the use of heavy-duty extracting equipment. This should only take a few minutes, as the equipment used is capable of sucking out thousands of gallons of water per hour.

If you've found water in your home or business call SERVPRO of Auburn/Rocklin today (916) 632-2250

Understanding the Fire Damage Restoration Process

8/3/2020 (Permalink)

After a fire tragedy such as an electrical fire or a utility room fire, there's confusion among the afflicted parties, and it is hard to figure what to expect. In such a scenario, a professional commercial fire damage expert can ensure that the occupants of the building get back to their normal lives. It is crucial for every afflicted party to begin the process. Most people take a long time to start the fire restoration after the fire truck has left the premises for soot damage to take a toll on the building and its contents after firefighters have completed the fire suppression process.

Emergency Fire Damage Contacts:

Any company understands that the longer it takes to begin the fire restoration process, the harder it becomes to rectify soot and smoke damage. Most commercial building managers have the emergency contacts for a firetruck. Commercial fire damage experts and companies have emergency contacts, and they operate 24/7. They are prompt in their response, and it is vital that property owners and managers save their contacts.

Document Drying - Post Storm Damage

6/10/2020 (Permalink)

Concerned that your documents may be lost forever after a major storm? Have no fear! Here at SERVPRO of Auburn/Rocklin, we have state-of-the-art technology that can restore your damaged documents after a storm!

Inventory

We bar-code every box using the iCat system, allowing us to know the location of any box in our facility at any time. All documents are inventoried at the location of the loss prior to packaging.

Drying

Process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation.

Decontamination/Gamma

High-energy photons are emitted from an isotope source (Cobalt 60) producing ionization (electron disruptions) throughout a product. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

Gamma Irradiation is a process that is used for cleaning/disinfecting and decontaminating documents or other consumer goods.

In a Category 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. As you all know in most storm situations you are dealing with CAT 3 water, therefore most of the affected documents that you will encounter will be contaminated; if this is the case than de-contamination is always a must.

Cleaning

We will go through each box page by page to wipe down and remove dirt, soot, or other contaminants. We have 3 levels of cleaning based on the type of soiling, and how heavy it is.

Deodorizing

Many times documents that have been affected will hold residual smells of contaminants, or mildew, and should be deodorized before being returned to your client.

Digitizing

With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. if your file room was damaged by water, or smoke, and needed to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have 100's or even 1000's of documents and records in storage.

Certified Destruction

Often times facilities will have documents they no longer need to hold on to and would simply like to have them disposed of properly.

Feel free to give us a call anytime @ (916)632-2250

Prepare Your Home For A Wind Storm: Top 6 Ways To Protect Your Home!

6/10/2020 (Permalink)

Top 6 Ways To Protect Your Home From Wind Damage

Wind storms can be very damaging to your home or property if you are not prepared.  Unfortunately, we rarely get much warning before a large wind storm so it is critical to prepare your home ahead of time. Routinely checking, fixing or updating areas around your home can make the difference between a hundred dollars and thousands of dollars in damages.  

Here are six ways to prepare your home before the next storm hits:

  1. Is your roof in good shape?
    1. Your shingles should be nailed down properly and all secured together.
    2. Replace any missing shingles immediately.
  2. Make sure your garage door is secure.
    1. Sometimes this means hiring a company to inspect your garage door to ensure it is properly secured and functioning well.
  3. Secure all outdoor items.
    1. Grills, patio furniture, trampolines, etc. These items can cause a lot of damage if the wind is strong enough to pick them up.
  4. Ensure your gutters are properly secured and clean them out regularly.
    1. Clogged cutters can create water damage to your house. They are also more likely to break in a high wind storm if they are weakened by heavy debris.
  5. Are your windows storm proof?
    1. Installing storm proof windows can make a big difference in protecting your home from high winds and hail from a storm.
    2. If you don’t have storm proof windows, consider installing steel or aluminum shutters on your windows or sliding doors to protect them from flying debris.
  6. Remove or trim/maintain trees around your home.
    1. Trimming your trees of dead wood can help prevent large branches falling during a wind storm.

Be sure to routinely check and maintain your home so you are ready before the next storm hits.  However, if you do find yourself in need of help after a storm, call SERVPRO of Auburn/Rocklin we specialize in restoration and water damage repair in the Seattle Northwest area.  Call us after a storm and let us take the stress off of your family! We will make sure it's like it never even happened! 

We can be reached 24/7 @ (916)632-2250

Commercial Biohazard

6/5/2020 (Permalink)

At SERVPRO of Auburn/Rocklin we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any biohazardous material or spills, should not be handled lightly. At SERVPRO of Auburn/Rocklin, we care about our local community, as well as all of those that live in the area. If you have any questions, or would like to contact one of our professionals, please call (916)632-2250