Recent Why SERVPRO Posts

Water Damage Repair Near Me

11/3/2020 (Permalink)

When you are frantically completing a google search for 'water damage repair near me' you are most likely in a dire situation and require a prepared team of water damage repair technicians to quickly arrive on the scene and manage the situation. This is why SERVPRO of Auburn/Rocklin is the first and ONLY call you need to make. We are available 24/7 and will arrive quickly to stop the damage and restore your home or business as quickly as possible. Furthermore, we provide all phases of construction services. This way, if there is further damage to the home your single search for 'water damage near me' will give you a complete repair experience! Give SERVPRO of Auburn/Rocklin a call at 916-632-2250.

Who To Call For Fire And Water Damage Emergencies?

11/3/2020 (Permalink)

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent. The choice comes down to ultimately who you feel confident in and comfortable having in your home and who will take care of your property. We here at SERVPRO of Auburn/Rocklin try to be the best restoration company in the area with great communication, trust and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration call SERVPRO Auburn/Rocklin today at 916-632-2250.

We are disaster ready! We Are Available 24/7/365!

11/2/2020 (Permalink)

When your residence or commercial property is impacted by water, weather, flood, fire, or mold damage, it is crucial to respond quickly. SERVPRO of Auburn/Rocklin is available to our customers 24 hours a day, 7 days a week. You will always speak to one of our team members who will be able to guide you through the process. SERVPRO of Auburn/Rocklin also works closely with many of the insurance agencies personally with the goal to make it "Like it never even happened."
Here are a few of the customer first things you can expect from our team.
A quick response. Time is money. We understand that the faster our response, there is the potential of a less costly restoration.
Prompt arrival at the damaged site; Our professionally trained technicians will be able to continue to offer support and guidance to you every step of the way.
A thorough inspection and one on one communication. We take on each project as if it were our property. It is important to us that we communicate with you every step of the way, providing the next steps.
Call SERVPRO of Auburn/Rocklin 916-632-2250 . Let our team help you the next time you are faced with a property disaster.

4 Tips for Winter Fire Safety

11/2/2020 (Permalink)

House fires spike when the weather gets colder. The leading cause of these house fires is the use of heating equipment. According to the National Fire Protection Association, the US Fire Department responds to an average of 50 thousand fires per year just from heating equipment.

Here are a few simple tips that you can follow to prevent house fires in your home this winter:

1.) Be mindful when using space heaters.

Space heaters account for more than two in five of house fires due to heating equipment (source: NFPA). Of these fires, 86% result in fatalities. The biggest cause of space heater fires is having them placed too close to flammable objects. To prevent this, you can follow the "3 feet" rule (see tip #2).

2.) Follow the "3 feet" rule.

A good rule of thumb is to keep anything that is flammable a minimum of three feet from any heating equipment, such as the furnace, fireplace, wood stove and portable space heaters. This will lessen the chance of anything accidentally catching fire. 

3.) Turn off all heating equipment before going to bed.

Most heating equipment fires do not occur overnight. However, the ones that do account for almost half of house fire fatalities from heating equipment. Make sure to turn off all heating equipment before going to bed. You are better off using an extra blanket or two than unnecessarily risking your life.

4.) Remember that ovens are not heaters.

Ovens should never be used for a source of heat. This is an inefficient way to heat your house, and it can cause carbon monoxide poisoning. Stick to using your oven to make food as it is designed to do. 

Contact Information:

If you have any questions about wintertime fire safety or fire damage, please do not hesitate to call the SERVPRO of Auburn/Rocklin office at 916-632-2250

WHY SERVPRO of Auburn/Rocklin

4/15/2020 (Permalink)

When we talk about a fire, or any other disruptive disaster to strike your home, we always refer to SERVPRO’s amazing service and expertise making it "Like it never even happened."  We talk about drying and repairing, dehumidification and reconstruction.  What often gets looked over is the mental aspect of these events.

During and after a disaster it is natural to experience different and strong emotions.  Emotional reactions can often be strong, with young children at an increased risk of experiencing trauma from a disaster at home.

Talk with someone about your feelings - anger, sorrow and other emotions - even though it may be difficult.  You can also look for help from professionals who deal with post-disaster stress.

Whether your home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

The reason we stand above the others

4/15/2020 (Permalink)

SERVPRO of Auburn/Rocklin provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water/Storm Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial reconstruction
  • Mold Remediation

3 Services SERVPRO Provides After a Storm

11/13/2019 (Permalink)

Demand for damage mitigation and restoration services spikes after a severe storm. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

In need of services? Call us at (916) 632-2250 today!

SERVPRO Carefully Manages Restoration Services After a Fire

11/13/2019 (Permalink)

Cleaning up a home after a fire is directed at the big items. First efforts are to examine the structural property and determine what is needed to restore floors, ceilings, and walls. That is where much of the restoration cost comes from, but it is not everything. 
 
To completely remediate the effects of fire damage in homes; a professional restoration company looks at every item in the home. SERVPRO of Auburn/Rocklin understands that the items most important to a homeowner are rarely ever walls and ceilings. It is the personal touches like light fixtures in rooms like the kitchen or living area.
 
Kitchen cabinets are among the first personal choices made by a homeowner. The exteriors are usually covered with a clear varnish to emphasize the appearance of the wood, so we remove the handles and back plates to examine the entire surface and then use a mild cleaning agent to remove smoke and soot residues. 
 
Interiors are usually unfinished or exposed wood. Our first action is to wipe them down with a dry sponge. That normally removes the residue, but for thicker layers, we wipe down each panel and shelf with a wet sponge dipped in denatured alcohol. If the soot has penetrated the surface, we use sandpaper to remove it. 
 
Light fixtures throughout the house are not just personal, but can also be very expensive to replace. To clean them completely, we remove them from walls and ceilings and use as mild a cleaning agent as possible to prevent staining any metal finishes or etching glass covers. 
 
Restoring a home means more than just cleaning the carpets and wiping smoke damage from the walls and ceilings. SERVPRO of Auburn/Rocklin understands that our customers want to return to their home, and not just a house. 

Choose SERVPRO of Auburn/Rocklin and here’s 5 Top Reasons Why!

11/8/2019 (Permalink)

You may be wondering why you should choose SERVPRO of Auburn/Rocklin instead of one of the other dozens of restorations companies, let us tell you why:

1. 40+ Years Experience in the Industry.

2. Respond immediately when you need us most.

  • Home emergencies don’t wait for regular business hours and neither do we. SERVPRO of Auburn/Rocklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

3. Qualified Technicians and Team Members

  • Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC training, Employee Certification training, E-Learning programs, and Continuing Education Classes.

4. We are ready and equip to handle any loss whether it be small or large

  • SERVPRO of Auburn/Rocklin is ready to handle your loss whether it is a water loss caused from a leaky dishwasher in your home, or water loss in your commercial business caused by fire sprinklers throughout the entire structure.

5. We understand the stress of a loss in your home

  • We at SERVPRO of Auburn/Rocklin understands the stress a hardship in your home can cause and our staff is there to make it as easy as possible. Our technicians know it is your house but treat it with respect like their own.  Our hope is to take that stress from you and make it “Like it never even happened.”

Give SERVPRO of Auburn/Rocklin (916)632-2250 a call today.

Don't Turn Off the Drying Equipment

11/8/2019 (Permalink)

When you call SERVPRO of Auburn/Rocklin to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is important to always following our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as microbial growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of Auburn/Rocklin project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our crew members.

Give SERVPRO of Auburn/Rocklin (916)632-2250 a call today!

Why SERVPRO of Auburn/Rocklin?

5/1/2019 (Permalink)

SERVPRO is a franchise system with 45 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.

We are quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is also a van full of clean and workers that are going to make it look like it never even happened.

So what services does SERVPRO of Auburn/Rocklin offer? We offer the following;

Restoration:

  • Fire, Smoke and Soot
  • Water removal and Dehumidification
  • Mold Mitigation and Remediation
  • Move Outs and Contents Restoration
  • Contents Claim Inventory Service

Cleaning:

  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Deodorization

We also offer Reconstruction services. Give us a call today at (916) 632-2250 to get an estimate or learn more about what we do!

Why Does My Carpet Smell?

5/1/2019 (Permalink)

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solution for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

For other problems, like old age or mold, you may need to replace the carpet. Knowing where the odor is coming from will help you make the right decision for treatment.

Every Home Should Have an Air Purifier

12/18/2018 (Permalink)

At SERVPRO of Auburn/Rocklin, we care about our communities health and safety. Are you one of the millions who suffer from asthma or allergies everyday? Do you own an air purifier? Do you think about the air quality of your home?

Maybe its time to invest in a air purifier for yourself. You can buy one these days under $80, the cost of a monthly cell phone service bill, to keep forever...

Most people who buy air purifiers do so in hopes of easing asthma, allergies or even dust in there homes... The very best portable air purifiers are very effective at cleaning the air, mold spores, smoke,dust, and pollen at their highest and lowest speed.

Mold spores range from 1-30 microns, and air purifiers remove mold as small as .003 microns. UV light is helpful but is not required for removing spores... Mold spores die inside the HEPA filter due to the fact that it's a dry sterile environment. A quality HEPA air purifier remove's airborne mold spores and keeps the air quality of your home at par.

If your kids or loved one's constantly suffers from asthma and allergies, try and test out a good quality air purifier to see if you notice a difference prior to buying one.

Water Damage Prevention

12/2/2018 (Permalink)

Here at SERVPRO of Auburn/Rocklin we are Water Damage specialists, and we compiled a small list on how to prevent water damage from happening often in your home: 

  1. Clean Gutters and Downspouts - Clean your gutters at least twice a year to avoid blockage. Standing water can cause damage to your gutters and roof. Don’t forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from the home.
  2. Know your Water Main - Know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly - Check and maintain your appliances regularly for leaks according to manufacturer’s directions.
  4. Investigate Leaks Right Away and Fix Promptly - If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses - Old, brittle or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often throughout the year to avoid an expensive damage.
  6. Check Your Water Pressure - If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet to full force. The gauge will give you a reading of the home’s water pressure. Typical homes water systems are designed for pressure of 40 – 70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill - Sometimes, the only way you know that water is leaking is taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

Facts About Soot and Smoke - How SERVPRO of Auburn/Rocklin can help

11/30/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Auburn/Rocklin will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Auburn/Rocklin today - (916) 632-2250 or (530) 885-2255

How can SERVPRO of Auburn/Rocklin help with Biohazard concerns?

11/25/2018 (Permalink)

SERVPRO of Auburn/Rocklin does more than just fire and water restoration.  Our professionals can also help you with Biohazard, Vandalism and Crime Scene Cleanup.

Bloodborn pathogens can be scary.  Bodily fluids, tissues and other potentially risky substances can be removed and disposed of properly by our technicians who are trained in proper biohazard removal.

Crime scene residue can be overwhelming.  Once law enforcement is finished with the area, let our professional technicians come in and deal with the fingerprint powder, evidence-gathering chemicals and residues from tear gas or pepper spray.  

Arson and vandalism can leave a home or business owner feeling vulnerable, violated and unsafe.  Let SERVPRO of Auburn/Rocklin take care of the aftermath.  Our team can remove spray paint, clean up broken glass and clean up after a fire.

Sewage backups are the worst!  Black water carries with it a terrible odor as well as potentially harmful microorganisms into your home or business.  SERVPRO of Auburn/Rocklin can remove the black water, contaminants and dry the area.  They will disinfect and clean the property and leave it "Like it never even happend." 

Fall Allergy Guide

11/18/2018 (Permalink)

Here at SERVPRO of Auburn/Rocklin, we are professionals when it comes to restoration and remediation. What we really care about is helping people. So, we have come up with a quick guide on how to get through this allergy season:

  • Check the pollen count when you wake up.
  • Try not to walk through leafs, they attract moisture that lets mold flourish.
  • Make sure to drive to work with your windows up and the AC on.
  • Wash your hands to clean out any remaining pollen from your hands.
  • Keep your work station uncluttered and clean of any dust.
  • Shower and change clothes as soon as you get home.
  • Don't let the temperature get above 72 degrees overnight; mold grows in warmth.
  • Wash your sheets to remove any lingering pollen.
  • Keep your windows closed overnight.

Mold Remediation Specialists

11/13/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Auburn/Rocklin for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Auburn/Rocklin specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.